We offer free shipping on all U.S. orders over $100 via UPS Ground!

We do our best to ship all orders as quickly as possible, but please note that there be processing delays during sale events and holidays. Estimated delivery times are based on standard business days Monday through Friday, and do not include weekends and holidays.

Please be sure to enter a valid shipping address and a secure shipping location upon checkout. We are not responsible for lost, stolen, or damaged packages. Any returned packages will be subject to returned shipping fees.

Domestic Shipping Rates

For UPS Next Day Air Saver and UPS Next Day Air: Orders must be placed by 6am EST for items to be shipped the same day. Orders placed after 6am EST will be shipped the following business day.

International Shipping Rates (Coming soon)

We offer Free Exchanges & Returns on all U.S. online orders only.

Just simply send us an email at hello@bittergracedc.com and we'll send you the pre-paid Return Label via email.

We accept returns within 15 days of the order date. Your return(s) must meet the following criteria below to be eligible for a refund to the original form of payment:

• We must receive your return within 15 days of your order date.
• Returns must be unworn, unwashed, and scent-free with all tags attached.
• Sale items are final and cannot be returned or exchanged.

If you wish to exchange your item for another size or color, please contact us via email to initiate the exchange. The product must be unworn and unwashed within the 15-day period of the order date.

We must first receive the product before you are able to proceed with an exchange or place a new order for another item. A team member will contact you via email when we have verified the return and to also provide assistance to complete the exchange.

For any questions, please contact us at hello@bittergracedc.com and we will be happy to assist!

Our Exchange & Return pollicy applies to gifted products as well.

Please contact hello@bittergracedc.com and we will be happy to assist!